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Logins:

  • Administrator: admin / admin
  • Support agent: support / support
  • User: user / user
  • User from a helpldesk client: client / client

 

Helpdesk:

  • You can use the administrator login to check the administration part of the helpdesk, the support agent login and the users logins.
  • Departments:
    • Sales: is set to be open to everyone including anonymous
    • Customer support: is set for users that belong to a client and have a valid contract
    • Support agents: is set to support agents only and not for customers

 

Other product demos to be added soon:

  • Partners (new extension)
  • SQL Reports (updated release)
  • Store Integration (updated release)
  • Surveys (updated release)
  • Quick Surveys (updated release)